Terms of service

Terms of Service

OVERVIEW

Welcome to EKWAN Studio. Throughout these Terms, the words "we," "us," and "our" refer to EKWAN Studio. We operate this website and online store, including all related information, content, products, features, tools, and services, to provide you with a secure and enjoyable shopping experience.

By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, please do not use our website or services.

1. Eligibility

By using our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Products

We make every effort to display our products as accurately as possible. However, actual product colors, sizes, and appearance may vary slightly due to screen settings, lighting, or manufacturing updates.

We reserve the right to:

  • Modify product descriptions without prior notice.

  • Discontinue any product at any time.

  • Limit quantities purchased per customer or order.

3. Orders

Submitting an order does not guarantee acceptance.

EKWAN Studio reserves the right to accept, reject, or cancel any order for reasons including but not limited to:

  • Product unavailability

  • Pricing errors

  • Suspected fraudulent activity

  • Payment verification issues

If your order is cancelled after payment, a full refund will be processed using the original payment method.

4. Pricing & Payments

  • All prices on our website are listed in Pakistani Rupees (PKR) unless otherwise stated.

  • Prices may change without prior notice.

  • Shipping charges (if applicable) will be displayed during checkout.

  • Customers are responsible for providing accurate billing and payment information.

5. Shipping & Delivery

We currently deliver across Pakistan.

Estimated delivery times:

  • Major Cities: 2–4 Business Days

  • Other Areas: 3–7 Business Days

Delivery times are estimates only and may vary due to:

  • Public holidays

  • Weather conditions

  • Courier delays

  • High order volume

Once your order has been handed over to the courier, EKWAN Studio is not responsible for delays beyond our control.

6. Returns & Refunds

Returns and refunds are handled according to our Refund Policy.

Please review our Refund Policy before placing an order.

7. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Images

  • Product Photos

  • Graphics

  • Videos

  • Product Descriptions

  • Website Design

is the property of EKWAN Studio and is protected under applicable copyright and trademark laws.

No content may be copied, reproduced, or used without our written permission.

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, policies, or services offered by any third-party website.

9. Privacy

Your personal information is handled according to our Privacy Policy.

Please review our Privacy Policy before using our services.

10. User Conduct

You agree not to:

  • Use our website for unlawful purposes.

  • Attempt to hack or damage the website.

  • Upload harmful software or viruses.

  • Submit false or misleading information.

  • Misuse our services or interfere with other users.

Violation of these Terms may result in suspension or permanent termination of access.

11. Limitation of Liability

EKWAN Studio shall not be liable for any indirect, incidental, or consequential damages resulting from:

  • Use of our website

  • Product delays

  • Website interruptions

  • Courier delays

  • Technical issues

Our maximum liability shall not exceed the amount paid for the product purchased.

12. Warranty Disclaimer

Unless specifically stated on the product page, all products are sold "as available" and "as is."

We do not guarantee that our website will always be uninterrupted or error-free.

13. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately after being posted on this page.

Your continued use of the website constitutes acceptance of those changes.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.

15. Contact Information

If you have any questions regarding these Terms, please contact us:

EKWAN Studio

Email: theekwanofficial@gmail.com

Customer Support: Monday – Saturday

Business Hours: 10:00 AM – 6:00 PM (PKT)